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- have visibility on questions that need answers
- build a knowledge base in the product repos itself, no 3rd party tool.
- Search for a previously asked question
- have a link to a specific question to send when users ask on Discord
- Have questions sorted by popularity. Users can vote making a question go up or down in the list.
- subscribe to notifications on a specific discussion, not the whole channel...
- organise with labels (sync issue, database crash, command line questions,...)
- lock a conversation if something goes wrong or we already have the best answer.
- pin questions to provide visibility
- create discussion from GitHub issue and the other way too
- get some basic statistics on contributions but at least we have metrics to see if it works
- Ease search for discussions by sorting and filtering
- makes the Discord chat a chat again and not a fake knowledge base that doesn't work.
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