Onboarding Task Force 2023

Tasks

Task 1: Assess the Current Onboarding Process

• Evaluate the existing Hyperledger onboarding experience by gathering data from new users, including feedback on ease of use, pain points, and overall satisfaction.
• Analyze the current documentation, tutorials, and resources available to newcomers.

Task 2: Identify Areas for Improvement

• Compile a list of areas in the onboarding process that need enhancement based on user feedback and analysis.
• Prioritize these areas based on their impact on the overall onboarding experience.

Task 3: Update and Streamline Documentation 

• Revise and improve existing documentation to ensure it is clear, concise, and up-to-date with new branding guidelines.
• Create an organized structure for documentation to make it easily accessible for new users.
• Consider providing documentation in multiple formats, such as text, video, and interactive tutorials for each target audiences.
• Include template from Documentation Taskforce

Task 4: Develop a Comprehensive Onboarding guide

• Create a step-by-step guide that outlines the entire onboarding process, from account creation to completing initial tasks within the Hyperledger ecosystem.
• Include clear instructions, screenshots, and links to relevant resources.

  • Deliverable 1: Onboarding content for SIG Chairs

    • Develop a comprehensive guide that outlines the roles and responsibilities of a SIG Chair.
    • Provide information on how to organize and lead SIG meetings, manage communication channels, and collaborate with SIG members.
    • Include resources and best practices for effective leadership and decision-making within the SIG.

    Deliverable 2: Onboarding content for SIG Members

    • Create a guide that introduces new members to the structure and purpose of SIGs.
    • Explain how to join a SIG, participate in discussions, and contribute to ongoing projects.
    • Offer guidance on collaboration tools and communication channels used within the SIGs.

    Deliverable 3: Onboarding content for TOC Members

    • Develop a detailed guide that outlines the roles and responsibilities of TOC members.
    • Provide information on the TOC's governance structure, decision-making processes, and collaboration with other Hyperledger groups.
    • Include best practices for effective communication, project oversight, and strategic planning within the TOC.

    Deliverable 4: Onboarding content for Maintainers

    • Create a guide that explains the role of a Maintainer within the Hyperledger ecosystem.
    • Offer guidance on code review processes, issue and pull request management, and collaboration with developers and contributors.
    • Include resources on maintaining project documentation, managing releases, and ensuring the overall health of the project.

    Deliverable 5: Onboarding content for Developers/Users

    • Develop a comprehensive guide that helps developers and users understand the Hyperledger ecosystem, its projects, and tools.
    • Provide resources on setting up development environments, using Hyperledger projects, and seeking support.
    • Include tutorials, examples, and best practices for working with Hyperledger technologies.

    Deliverable 6: Onboarding content for Contributors

    • Create a guide that explains how to become a contributor to Hyperledger projects.
    • Offer Documentation guidelines and templates...

Task 5: Establish a mentorship program

• Develop a program that pairs experienced Hyperledger community members with newcomers to provide guidance and support throughout onboarding.
• Create a clear structure and expectations for mentors and mentees to ensure a successful mentorship experience.

Task 6: Enhance Community Engagement

• Organize regular webinars, workshops, or Q&A sessions for new users to address common questions and challenges.
• Encourage participation in the Hyperledger community through forums, social media, and other channels to build connections and provide ongoing support.

Task 7: Collect and Analyze Feedback on the New Onboarding Process

• Implement a system for gathering feedback on the updated onboarding experience, such as surveys or user interviews.
• Regularly review and analyze this feedback to identify areas that may still require improvement.

Task 8: Monitor and Iterate on the Onboarding Process

• Continuously assess the onboarding experience and make necessary updates and improvements based on user feedback and evolving needs.
• Share updates and changes with the Hyperledger community to keep them informed and engaged in the onboarding process.

Task 9: Measure Success

• Establish key performance indicators (KPIs) to evaluate the success of the onboarding improvements, such as user satisfaction, retention rates, and time to complete onboarding.
• Regularly review these KPIs and adjust the onboarding process as needed to achieve the desired outcomes.