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Background

Hyperledger is considering switching chat channels. Hyperledger had previously considered moving to Element/Matrix, but that migration was canceled due to its inability to manage Hyperledger's volume. A Task Force was formed to research current chat channel usage in the community and explore options. This proposal is recommending Hyperledger moves from RocketChat to Discord. 

Rationale

Why Move At All?

RocketChat has provided some challenges for many community members with onboarding and user experience. It is also a more costly platform than alternative platforms. In the interest of providing Hyperledger community with an easy communication mechanism. The goal for Hyperledger's chat channel is to allow the community members to collaborate easily and easily onboard new community members into the chat channel.

Why Discord?

There are a few high-level reasons for selecting Discord as a recommended chat platform for Hyperledger

  1. Easy to use platform: The feedback generally from users has been that onboarding and using Discord platform is an easier user experience. An LFID login is not required to joining Hyperledger's Discord platform.
  2. Some familiarity already across the community: Many Hyperledger community members are already familiar with it and using it for different work: We are hoping to make it easier for Hyperledger community members to work 
  3. Cheaper than RocketChat: The costs are significantly lower than RocketChat to use Discord.

Feature Comparison between RocketChat and Discord can be found here. 

Cost Details

Discord is less expensive than RocketChat. Expected costs are:

(insert here) - Ry Jonesto update

Proposed Migration Plan

  1. Send communications to Hyperledger community (publish blog post, notification in newsletters, and send notes in RocketChat channels). Give communication switch 1 month transition timeline. There should be communications on a weekly basis.
  2. At the end of 1 month transition timeline, RocketChat will be archived and all communications will be directed to Hyperledger's Discord instance.

Communications should include:

  1. Directions how to onboard into Discord and link to training for using Discord
  2. Clear timeline expectations on RocketChat Archival
  3. Mailing list to reach out to with questions/issues
  4. Benefits for switching to Discord

Chat Channel Expectations

The expectation is moving to Discord that this is the sole home for Hyperledger community's activities. We expect all Hyperledger community members and groups, including Special Interest Groups, Working Groups, Projects, etc. to operate their Hyperledger business on Hyperledger's Discord instance. We will be providing training and instructions to all teams to move their business to this chat channel forum.

References

You can review the Chat Task Force notes and materials here.



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